SBV Chat preview

This page is a preview of our own website chat, built to replace the Crisp pop-up on somewherebeyondvacations.com. It behaves exactly as it will on the real site: one script tag adds Leota's portrait button in the bottom right corner, and after a few seconds on the page, her invitation card appears above it. Visitors chat with Leota, our chat agent, whose portrait is the face on the button.

Here day or night

Leota is here to chat any time, day or night. Our Vacation Navigators are in Monday to Friday, 9 to 5 ET, and a Navigator reaches out within 2 hours during those business hours.

Try it as a visitor

Tap Leota's portrait in the bottom right. She asks for your name and email first, so the conversation is never lost if you get disconnected, then walks you through a few quick tap-or-type questions about your trip. At any point you can tap "Chat with Sarah" and switch, right inside the chat, to Sarah, who assists our Vacation Navigator team. You can also pick Sarah from the start screen: she is offered at every hour, live during business hours and replying here day or night. Replies from the operator inbox appear here within a few seconds while the panel is open.

Answering chats

The operator inbox lives at /inbox.html on this preview site and needs the admin key.